Privacy Policy

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Effective Date: 03/02/2025

At DigiTransfers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you:

• Contact us via the website or email.
• Send us media for digitization (e.g., tapes, films, photos).
• Make a purchase or request a quote for services.
• Subscribe to our newsletter or marketing communications (if applicable).

The information we may collect includes:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit card or other payment details (processed securely via third-party providers).
• Media Details: Information about the tapes, films, or photos you are sending for transfer.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our digitization services.
• To process your payments and send you invoices.
• To respond to your inquiries and provide customer support.
• To communicate with you about updates, promotions, or changes related to our services (if you've opted into marketing communications).
• To improve our website and services based on feedback and user behaviour.

3. Data Security

We take the security of your personal information seriously. We use a variety of technical and organizational measures to safeguard the data we collect, including secure payment processing and encrypted communication. However, no method of transmission over the internet or electronic storage is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third parties who help us provide our services, such as:

• Payment processors for secure transactions.
• Delivery services for the shipment of your media.

These third parties are only provided with the necessary information to complete their tasks and are obligated not to use your data for other purposes.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you when you visit our site. They allow us to remember preferences, improve functionality, and personalize content. You can manage or disable cookies in your browser settings, but please note this may affect the website's functionality.

6. Your Rights

Under data protection laws, you have the following rights regarding your personal information:

• Access: You can request to see the personal data we hold about you.
• Correction: You can request corrections to any incorrect or incomplete information.
• Deletion: You can ask us to delete your personal data, subject to certain conditions.
• Opt-Out: You can opt-out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, please contact us at digitransfersuk@gmail.com 

7. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email:  digitransfersuk@gmail.com
Address: Morlea, Village Green, Drumnadrochit. IV63 6TX